About Us

Our mission is simple: to provide the best products and service to our customers at the lowest prices possible.  We take great pride in our company.  Our online store is designed to provide you with a safe and secure environment to browse our product catalog.  If you don't find the item that your looking for then please contact us.

Since 1999, we have refilled thousands of printer cartridges.  DIJ offers a broad selection of inkjet, toner, fax, copier, and compatible printer cartridges.  The principles to the remanufacturing process continues to change with technology; however, our standards for quality products remain the same.  We specialize in refilling printer cartridges for less, guaranteed.  Why pay more?  DIJ offers 20 to 60 percent savings when purchasing refills.  We sell Premium Brand compatibles as well as OEMs.

We offer 100% customer satisfaction guarantee.  We have a large selection of products to choose from such as name brands, compatibles, refills, and remanufactured toner cartridges.  All orders are delivered right to your door usually within 1-3 business days.

DIJ specializes in hard-to-find products for any printer, fax or copier.  Our compatibles perform as well as OEMs.  There is no reason to question the quality or print yield of any refilled or remanufactured cartridge.  We welcome you to stop by our showroom floor.  If you don't like to wait then call ahead if we have an empty cartridge then we will have it ready for you.   

It's Your Right!

If you purchase a compatible inkjet or toner cartridge then be aware of your rights.  Manufacturers cannot void the warranty on your printer protected by The Magnuson-Moss Warranty Improvement Act.  The U.S. law also prohibts the manufacturers of your equipment from requiring the use of OEM ink or toner.  The Sherman and Clayton Antitrust Acts Title 15 Commerce and Trade Chapter 50 Consumer Product Warranties 15 Section 2302.  

 

In addition, we offer these valuable services:    

  • Sales Representatives - We are committed to customer relationships, providing you with professional help. Our trained Associates are really to assist you.

 

  • Product Knowledge – Are you having trouble finding the correct product for your printer?  We'll make your job easier and help you cross-reference the right product for your printer, fax, and copier. 

 

  • Call Ahead Ordering – Phone, fax, e-mail, or online.  

 

  • Shipping – All products are usually delivered within 1 to 3 business days at no cost to you.

 

  • 100% Satisfaction - Customer satisfaction is our number one priority.   

 

  • Return Policy- All items ordered on-line or purchased in our showroom has a 15 day return period.  We charge a 15% re-stocking fee for all original OEM product return or special order.  All items must be returned in it's original box.  A damaged item will be exchange for the same item.  Any items ordered on-line by mistake will be charge a 15% re-stocking fee plus buyer must pay to shipping charges to return the product to DIJTS.  Refill cartridges are backed by our 100% customer satisifaction guarantee.  Any items returned will be inspected.  Please allow up to 12 business days for a check to clear before requesting a refund.

 

 DISCOUNT INK JET & TONER

Over the years, we have provided services to local businesses, government agencies, schools, and churches.  DIJ  also offers 30 day net terms to approved businesses.  If you would like to request a quote for your home or business then contact us or send us your supply list.  A Sales Representative will contact you shortly.  At that time, he or she will answer any questions that you may have or set-up a time to meet.  We will gladly evaluate your inventory and suggest any equivalent brand products at that time. These simple steps may help reduce your current cost.  

 

 

 

Refilling Makes Sense

It's simple! Customers bring in their empty printer cartridge and our associate will gladly refill it while you wait.  We offer a worry free solution.  If your not satisified then we will gladly give you a full refund or apply the refund toward another brand.  We also offers free delivery service to approved business account, so you never have to wait.

 

Teacher Discounts

We gladly offer teachers 10% off their purchase.  This offer is valid toward the purchase of any refill or remanufactured printer cartridges upon presenting their school badge.  This offer isn't valid with any other discounts, promotions or brand name printer cartridges. 

10% Cash Back for Schools 

DIJTS offer a simple way to fundraising.

We offer year round fundraising, without hassle.  Our program involves the kids, parents, and
the community without selling.  It’s simple; supporters bring their empty cartridges in for a refill.

How the Program Works:

  • Complete the form to register for our Cash for Schools Program
  • Select a month for fundraising
  • Send out a flyer 

At the end of the month, we will mail out a check to the school for any refilled inkjet or toner cartridge collected from supporters in the amount of 10% of the purchase price. Please let us know how many students in each class and, we will drop off the flyers to your school.

 

Cartridge Collection Program

If your school is interested in the cartridge buy back program then please contact us for an updated price list.  We will gladly deliver a collection box for the empty printer cartridges.  Once all items are checked-in then we will issue a check for the empty printer cartridges.  We only issue payment for the items on our list.  All prices are subject to change without notice.

If you would like to know more information regarding any of these programs then please give us a call (704) 862-7333. 

Refilling Process

First, we inspect the cartridge for any defect before going through the refill process.  The final process is testing. We test every cartridge before it leaves our store.  We guarantee our cartridge will last as long as original (OEMs).  Our Associates have refilled thousands of printer cartridges.

We test every item before it leaves the store; however, if a problem should arise please contact us.  Some printer cartridges are design to fail.  We can't refill ink jet printer cartridges for Lexmark unless the cartridge states (Lex 36A).  We stock the A brand, so we can help you save on your next refill.

All cartridges have sensor print circuit board which may at some point of time short out.  If this happens the cartridge will not print.  We will gladly replace the cartridge if this happens.

If you are not going to use your printer for an extended period of time ( a week or more), keep the ink cartridge seated in the print head.  Also, we recommend that you print at least a test print page once per week.  This will help prevent the printer cartridge from drying out.

Lexmark Cartridges

We sell Lexmark A cartridges.  If you purchase an original Lexmark cartridge then we can't refill these cartridges; however, we carry original Lexmark cartridges ending with an A that we can refilled.

 

Store Hours

Mon-Wed, Fri 9 am - 6 pm

Thurs, 9 am - 5:30 pm

(704) 862-7333