All original cartridges must be installed first then disable the printer. Once the firmware is disabled then you can install any brand of cartridges.
If you tried to use compatibles or refills in the past, the printer will display error messages like-Damaged, Incompatible, Replace, Missing, and Not Recognized Cartridge.
Go to the touchscreen and pull down the tab in the middle of the screen
Click on the Gear Symbol
Scroll until you see Printer Maintenance
Scroll until you see Update the Printer
Update the Printer
Printer Update Options (OFF)
Printer Update Options
Select-Do Not Check
It is strongly recommended that you allow the printer to periodically check for updates.
Do you want to turn on Printer Updates.
Then Click Home Key
The firmware is now disabled.
HP Cartridges (8600 MODELS EXEMPT)
952 (Model 8210- Setup, Tools, Update)
Settings-Printers & Scanners
Open Printer App
Printer Settings-Tools-Advance Settings
Arrow Back button tap 4 times
scroll bottom to reset menu
X < >
semi full (shut down 60 sec)
Printer power is on unplug from the back of the printer then unplug wall outlet. Please wait 60 seconds then plug wall out then the printer cable back into the printer and now turn the printer on.
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